Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesAmazing Experience — Our living experience has been great so far
response from property -Hi Anirudh, We appreciate you saying that about Modera Montville! Please don't hesitate to reach out with any questions or concerns and we look forward to your continued stay!
Derek Silvestri
Modera Montville
|Recommended: NoId rather have peace IN MY HOME then the luxury amenities. Hey maybe i can get some sleep and peace down in the community room. I just want to crawl up with a blanket in the little nursey room they have because i cant enjoy my home.Property management fail you when you complain about nuisance and disruptive behavior that affects your living and quiet enjoyment of your home
Hello No Name,
Thank you for providing feedback which we do value and want to help! Please feel free to stop down to the leasing office or give us a call to discuss the nuisance and disruptive behavior affecting you.
Thanks,
Derek Silvestri
Modera Montville
|Recommended: YesMontville Modera — Living here is fine. The most annoying part is the random fire alarms that go off and the lack of parking. A parking pass system was put in place but I feel as it has done nothing to fix the parking issue and many non-residents continue to take parking on the ground level. Otherwise, I love living here and would recommend it to someone else.
Hi Sergio, We value your feedback regarding your concerns and appreciate the fact you love living here! We also wanted you to know since our vendor made repairs back on 1.13 we have not had any issues with the alarms sounding. Also with our parking, we have started weekly audits which take place at random times so we have been addressing this issue on a weekly basis.
Thanks,
Derek Silvestri
Modera Montville
|Recommended: NoFirst and foremost I live on the 5th floor it be nice if on Saturdays and Sundays they wouldn’t bar adults with kids banging inside game room or pool hall area wish they lock the game room past 10 00pm people, abuse this area and at least once every two weeks people are banging, and there’s huge groups of kids, slamming the balls in the bowling area of the game room I can hear it all in my vents the adults accommodating them look externally ghetto and smell strong of weed This place is suppose to be dog and family friendly but you have some people that look like they came out of Paterson This is montville Pinebrook not weed Paterson. Please Managnent fix this issue lock the access to game room up to 10 00pm on Saturday or Sundays because it is like 11 30pm maybe 1 00 am with really bad noises from kids who are abusing the noise and area Secondly the alarms are crazy. Lastly someone in handicap shouldn’t. Park there with out placards or plates And what’s with the alarms find
Hello Anonymous, thanks for reaching out and bringing to our attention. We will be reviewing the cameras to see if we can figure out which apartment the kids are living to discuss with their parents so we can hold them responsible. We also recommend if and when you do see or hear any kids in the amenities after hours without adult supervision to email management so we can send someone in the amenity areas to check on them. Regarding the alarms, we have addressed the issue on our end and if you can send a picture or email management with the license plate of the illegal parker we will address is right away going forward.
If you have any other questions or concerns please email us at [email protected] or stop down to the leasing office.
Thanks,
Derek Silvestri
Modera Montville
|Recommended: YesI have to say I am very happy being at the Modera. I just extended my lease to another 18 months because I appreciate the location, the cleanliness and safety of living here. Of course apartment living comes with some cons, but that is to be expected. Noise can sometimes be a factor, and some smells wafting in the hallways but these are realistic issues and out of your control as a tenant.
Christian in maintenance is just a doll so eager to offer help and always with a smile on his face. Everyone from front office staff to maintenance are superb. Overall, this is a great community.
Monika, Thank you for your wonderful comments. I will share these with our team and we are so happy to have Christian on our team! We are glad we were able to assist you and we look forward to your continued residency. Derek Silvestri, Senior Community Manager.
|Recommended: No0 10
Thanks for sharing your experience. We're sorry to hear about your experience here and we understand how important a peaceful environment is. We encourage you to reach out directly at (973) 291-2250 or [email protected] so we can address your concerns more thoroughly. Your feedback is valuable to us, and we're here to help improve your experience in our community. Derek Silvestri, Community Manager
|Recommended: NoI have not received the return of my 500 security deposit. My application was approved on June 3rd, but due to personal reasons, we decided not to proceed with the lease. On June 5th, we informed the Modera team of our decision and requested the cancellation of the application along with a refund of the associated fees. However, our request was declined. The team claimed that we were informed about the non-refundable policy during the apartment tour, but to the best of my recollection, this was never communicated to me.
Bhargavi, Thanks for reaching out. We're sorry to hear about the challenges you faced during the application process. It's important to us that our residents have a smooth experience, and we regret any inconvenience caused. We encourage you to reach out to our team directly at (973) 291-2250 or [email protected] to discuss your concerns further and if you can provide us documentation from when you cancelled. Your feedback is valuable, and we want to ensure we address your needs. Derek Silvestri, Community Manager
|Recommended: YesAwesome experience so far — Really happy with my new home. Friendly staff, great amenities, and very clean.
Jing Jing, Welcome to your new home! We're thrilled to hear that your experience with our leasing team and staff. If you have any questions or need assistance as you settle in, feel free to reach out to us at (973) 291-2250 or [email protected]. We're here to help make your transition smooth and enjoyable. Enjoy your new community! Derek Silvestri
|Recommended: YesOutstanding maintenance service — The maintenance team Jonathan responded promptly to my requests and resolved the issues efficiently and instantly after my move in. Additionally, he went extra mile to ensure everything was in perfect condition. I highly appreciate his professionalism and efficiency.
Thanks for sharing your positive experience with our community! We are thrilled to hear this about our maintenance team. Jonathan and our team takes pride in providing professional and friendly service. If you ever have any questions or need assistance, feel free to reach out to us [email protected]. Thanks, Derek Silvestri, Senior Community Manager.
|Recommended: YesGreat — I like to stay here
Hi Ravi,
We're glad to hear about you are liking your new home! We appreciate your feedback and Our team is committed to ensuring a comfortable and enjoyable living environment for all residents. Please don't hesitate to call us with any questions or concerns.
Thanks,
Derek Silvestri
Senior Community Manager
|Recommended: NoIt’s fine here — Clean and pretty well constructed, good location for commuters.
Aiyonnah,
Thanks for the positive feedback regarding Modera Montville's clean and pretty construction. We also agree it is an excellent location for commuters!
Please don't hesitate to ask us if you need anything! Thanks,
Derek Silvestri
Senior Community Manager
|Recommended: YesBeautiful apartment home — Perfect residential property
Nice surroundings.
Love this place
Daug,
Thank you so much for your positive review of Modera Montville.
We are glad you love Modera Montville and please don't hesitate to call us with any questions or concerns.
Thanks,
Derek Silvestri
Senior Community Manager
|Recommended: NoDecent — Love the location. Dislike the complaints about my move in noise complaints the day after my move in day…literally putting things away and getting organized. This is a shared space and other need to be mindful of those living in a diverse SHARED community.
Hi Keyonah,
We are glad you are loving Modera Montville. We want to discuss this further when you get a chance so please give us a call or stop down to the leasing office regarding the noise complaints.
Thanks,
Management
|Recommended: YesGreat Place to Live with Amazing Amenities — This apartment has a great living environment and excellent amenities. The indoor parking and fitness center are really impressive. Highly recommend
Kevin,
Thanks for taking the time and leaving your positive review. The team here at Modera Montville really appreciates it and are glad we were able to assist. Please don't hesitate to reach out with any questions.
Derek Silvestri
Senior Community Manager
[email protected]
|Recommended: YesModera — I recently moved here and my experience is great so far Caitlin was very helpful with the process and answering my questions. The building is kept very clean and is peaceful living here. I haven't tried the amenities yet. But I'm sure it will be great. Thank you Chloe for your help as well and the entire staff.
Teresa,
Thanks for your kind review, we certainly are glad to have Caitlin and Chloe on the team with us at Modera Montville. We agree with you that you feel the building is clean and peaceful!
Please feel free to reach out to us with any questions you may have.
Thanks,
Derek Silvestri
Senior Community Manager